Testimonials

“My Vitals Pro has been an absolute game changer in our clinic. Prior to using MVP, tracking KPIs such as Conversion Rates, ASP, and Opportunity Rates was an extremely painful and time consuming process. Not to mention, while we love our OMS, there is a gold mine of hidden data that we didn't even know existed before MVP! Now, we are armed to the teeth with real-time data to make faster and better decisions about our business. Instead of spending hours at the end of every month running reports to measure our performance, we can spend just minutes each week and get 10x the data. My two favorite features of MVP are Forecasting and Benchmarking. With Forecasting, we can see if we are on track to meet our lofty goals and take additional action if certain metrics are not where we want them. With Benchmarking, we can see where our numbers rank against other clinics in our area and nationwide to ensure we are remaining competitive with our peers. MVP has completely changed our perspective and has given us confidence that we are running our clinic to the best of our capabilities. If you're not using MVP to gain insights about your practice, you're bringing a knife to a gunfight.”

“Partnering with intelligent, hardworking, and passionate people is usually a wise decision, and our partnership with My Vitals Pro is a testament to that. As the CEO of Live Better Hearing + Balance and an audiologist, I can attest that our collaboration with MVP has been nothing short of exceptional. Managing a private practice with 27 offices, we try to stay at the leading edge of innovation to keep our business operations running well. MVP is an important partner of ours and their platform, in my view, is best-in-class in our profession. I highly recommend My Vitals Pro if you want to bring your practice to the next level.”

“Working with My Vitals Pro has been an extraordinary experience. The platform itself is a game changer, offering us a clear, comprehensive view of our business from every angle on a daily basis. It’s like having a pulse on our operations, allowing us to make smarter decisions and stay agile in a competitive market. But what truly sets My Vitals Pro apart is the incredible team behind it. They are responsive, knowledgeable, and genuinely invested in our success. Their support has been invaluable, making the entire experience seamless and empowering. I can’t recommend My Vitals Pro and their outstanding team enough—they’ve been instrumental in driving our business forward!”

“Partnering with MVP has truly been a game changer for us. With their deep expertise in hearing care private practice and business intelligence, they have consistently provided us with tailored solutions that align perfectly with our needs. We now have the confidence to make informed decisions swiftly at all levels of our organization. I highly recommend partnering with MVP for transformative results in your business.”

“As a former CPA who is now a hearing care practice owner, having excellent financial and operational metrics has always been a top priority for me. I’ve built and sold a large practice in the past and am in the process of growing my 2nd large practice in the hearing care space. Today’s competitive environment with marketing mix changes and high Medicare Advantage penetration makes it harder than ever to achieve success and profitability. I LOVE MVP and the actionable insights it provides. Some of my favorite features are being able to analyze hourly rate by private pay vs. TPA, average fitting fee by TPA company, upcoming sales opportunities and pipeline-based projections, and real time overall business performance. I also love the benchmark data and estimated market share tools. In the past, our accounting team generated a small subset of this data at a far greater cost than our monthly MVP subscription. I can’t recommend MVP strongly enough.”

“I don’t know how I ever managed without My Vitals Pro! It has been a godsend. It has given me the tools I need to run a busy practice much more efficiently and effectively. I am no longer scrounging to find the data that I need. The information that took me hours to find is now at my fingertips. And the team at MVP - they are amazing! They have been so responsive to any questions and/or requests that I have had. I can’t say enough positive things about My Vitals Pro – just wish I had it sooner!”

“My Vitals Pro has really been a game changer for me for efficiently running my practice. It allows me to always have a pulse on my practice health in an all-in-one system. My Vitals Pro has given me so much insight on everything from how my marketing is performing to how my providers are doing and how they are tracking to the goals we set using MVP. It has been such a relief and an asset that saves me countless hours that I used to spend trying to track so much data. It is one of the best things for my business that I have ever invested in as a private practice owner. I would not want to run my practice without it.”

“My Vitals Pro has provided key insight into our practice's finances, schedule utilization, and KPIs. The data that MVP presents helps us make important decisions that affect our day to day operations, and help us plan for future changes. One of the biggest advantages of using MVP is that it pulls all of your existing data from the OMS, which means you don't have any extra work to do before seeing your data.

I log into MVP every morning to get a snapshot of how my practice is performing, and from there I can go as deep into the details as I want. I am also excited about the future of MVP since they are constantly making improvements and adding user requested features, which will help us see trends that may be specific to our practice needs.

I'd recommend MVP to any owner or manager in the audiology field. Regardless of how data driven they are or how big their practice is, MVP will paint a clearer picture of how your practice has performed in the past, and help make decisions that affect its future. ”

“Colleagues ask me what I do with the data in MVP. I respond, "What do I NOT do with it?" There are so many things you don't know about your business yet — if you use MVP, it's all right in front of you. And you don't have to run any reports, which I enjoy very much.”

“My Vitals Pro is nothing short of AWESOME. I used to spend hours tracking data and calculating - MVP lets me see all of that and more in an instant. I used to have questions about my practice but would never get to the bottom of them because I didn't possess the complex data analytics skills required to answer them. This has all changed with MVP. Now the answers I need are at my fingertips, which has led to a better understanding of my practice and how I can reach my growth goals.”

“Everybody should have this.”

“We love My Vitals Pro! The setup was quick and easy, and it’s wonderful to have so much information instantly available without having to run a bunch of individual reports. MVP saves us time and helps us analyze data to make better business decisions.”

“My Vitals Pro is phenomenal. I love numbers, and this tool has provided me with great insights - not only looking in the rearview mirror, but forward looking as well. I have multiple offices, multiple providers - this tool gives me a very clear picture of exactly what's going on by provider and by location. With MVP, I can closely track our marketing results and see exactly where our sales come from by location and provider, which is critical for deciding where to spend to ensure we are getting high return on our advertising investment. It's so amazing to have the ability - in 1 beautiful tool - to look both backward at what happened as well as forward at where we're headed with a light shining on what changes we may need to make to ensure continued success and growth.”

“As a business owner with multiple providers, in the past I have spent hours pulling reports and aggregating data to get a big picture view. My Vitals Pro has totally replaced all of those efforts and is exactly what I need to have a complete view of what is happening in my practice in real time with individual providers, as a whole, schedule utilization, and even benchmarks to other similar sized practices to see how we're performing. This tool has been a game changer for me. I can now focus that additional time on other aspects of growing the practice and make decisions more quickly and confidentially with the data that is readily available to me.”

“I saw a presentation about My Vitals Pro that piqued my interest. After a full demo, I was hooked. The MVP dashboard compiles all the data from our clinic (updated nightly) and presents it in a user-friendly, easy to understand format. I’ll no longer need to spend 2 days a month completing my own Excel reports. The best part? I can compare my metrics with those of other clinics around the country to see where we stack up. If there’s another tool like this out there, I haven’t found it (and I’ve been looking).”

“As a new business owner in 2023, I have found a strategic partner in MVP. The way in which MVP pulls data from CounselEar gives me access to quick snapshots of how my business is performing. The content is easy to comprehend, and I can glance at the graphics for a quick pulse on trends. As a practice with multiple revenue streams, it is vital for me to understand where the revenue is coming from on a daily, weekly, and monthly basis to make educated strategic decisions. Thank you MVP! ”

“My Vitals Pro is nothing short of AWESOME! To see where things stand at a click of a button is great!”

“Totally worth it as a business owner! The time it saves me from pulling reports is invaluable.”

“It's a great way to objectively analyze the health of your business in a way that allows you to implement change and see the impact of those changes. It's also excellent in being able to see the growth of your company beyond your P&Ls. To me, this is the 'in the game' data that improves performance.”