See what you've been missing.
See what you've been missing.
We create software for hearing care practice owners and managers that helps them think better.
MVP Insights — a suite of tools featuring language-based interpretation of your business performance and automated email updates.
Practices using MVP grew 2.5 times more than the commercial market in 2023.*
*Through Q3 2023, market data obtained from Hearing Tracker (6.8% commercial market unit growth Q1-Q3 2023) and MVP data on file at My Vitals Pro (15.2% unit growth Q1-Q3 2023).Meet
Your Practice Data’s Most Valuable Player
KPIs
Nightly updates on a robust suite of the KPIs that actually matter in a hearing care practice
Flash
High level indicators such as Revenue, Units, & ASPSales
Production breakdowns based on New vs. Existing Patients & Upgrade vs. First Time UnitsEffectiveness
Ratios that level the playing field such as Revenue per Hour, Return Rate, and Conversion Rate, featuring Custom Opportunity Logic, totally unique to the way your practice does thingsPatient Flow
Monitor the top leading indicator for future sales with New Patient Appointments and OpportunitiesTPA
Take control over our industry’s #1 threat by keeping a close on eye on this segment of your business (and the market)Cost of Goods & Gross Margin
Analyze your COGS by manufacturer, technology level, provider, and more so you can improve your marginsProjections
Know where you’re headed with forward-looking KPIs
Monthly Forecasts
Know every single day where you’re likely to end the current monthAnnual Forecasts
Keep an eye on where you’re projected to finish for the current yearMultiple Metrics
View forecasts for Revenue (including separate projections for Hearing Aid and non-Hearing Aid Revenue), Payments, and UnitsSchedule Utilization Rate
Evaluate the health of your schedule based on a variety of appointment types and looking out any time period of your choosingOpen Opportunities
Project future Revenue with real-time insights into Open Opportunities and what you are likely to generate from thoseAutomation
Save time and money by automating reporting and data analysis
Automation
Nightly updates from your office management system (OMS)Accessible
Web-based and available from anywhere with an internet connectionZero Resource Load
Enormous suite of audiology & hearing aid focused KPIs, available with just one click and zero effort from you or your teamCustom Modules
Ask us about automating any of your manual processes, such as provider compensation calculation, managing AR, and moreGoals
Track performance to goals you set – or let MVP help you set them
Setting goals for your practice is crucial – they give you direction, help you identify what’s important, measure progress towards success, and help you stay motivated and accountable.
Multiple Metrics
Track Revenue, Payments, Units, Hearing Aid Revenue, Non Hearing Aid Revenue, Opportunities, New Patient Appointments, Revenue/Hour, TPA%, ASP, and Conversion Rate to the goals you’ve setFlexible Time Periods
Month-to-date, quarter-to-date, year-to-date, or any custom time period you’d like so you can see at any point in time if you’re on trackGoals by Clinic and/or Provider
Set goals not only for your company as a whole but down to the clinic and/or provider levelDaily Feedback
See every day how you’re performing to your goals so you can make confident decisions sooner when you need to change courseSmart Goal Setting Assistance
Collaborate with one of our data analysts to deeply understand your business’ past performance, seasonality, and other trends in the data in order to set aggressive but achievable goals for the futureBenchmarks
See how your practice stacks up with benchmarking to similar-sized practices
Retail Pricing Analysis
See how much revenue you’ve missed based on your pricing strategy vs. the MVP averageVisual Insights
Using color, MVP tells you WHY you’re over- or under-performing relative to your peers with insights on the most critical KPIsDatabase Performance
Understand what percent of the patients in your database are ready for upgrade and what percentage you've upgraded in the past 12 months, and compare your performance to that of like-size practicesTime Lapse
Visualize how your performance by day compares to the MVP dataset over a time period of your choosing (nationally or in you region only)Market Share
Your market share & penetration rate
Demographics
Understand your market based on population, age, and incomeYour Performance
Unit Market Share, Revenue Market Share, and Penetration Rate based on your practice dataMarket Details
Proprietary algorithm that calculates Hearing Aid Revenue, Hearing Aid Units, TPA Revenue, TPA Units, and Hearing Aid Users for every zip code in the countryMedicare Advantage Analyzer
Medicare Advantage penetration along with private pay and TPA units by county, plus Medicare Advantage enrollment by plan and how that's changing over timeMarketing
See which of your marketing efforts are working
Multiple Metrics
Revenue, Units, New Patients Scheduled, and Opportunities by Referral SourceDetailed Analysis
Understand changes in Referral Sources over time for each metricPatient Profiles
New vs. Existing to quickly monitor these different segments of the businessMVP Insights
A suite of tools that transform your practice data into actionable intelligence
Data Interpretation
MVP not only delivers KPIs, but also explains how and why you got thereAnswers
Have questions about your business data? MVP Insights answers themAutomation
Automatic updates without you or your team having to lift a finger - and delivered right to the top of your inboxComparison to Expected Values
See how your Revenue, Payments, Units, and New Patients Scheduled performed compared to the expected values last weekForecasting
Know at a glance where you're likely to end the current monthAchievement to Goals
See if you're on track to hit your Revenue, Units, ASP, and Non Hearing Aid Revenue goalsAbout the MVP Data Set
Big data powering benchmarks and insights for practices of all sizesSee My Vitals Pro in Action
Outsmart your competition with smart KPIs.
Traditional KPI Methods
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Traditional KPI Methods
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Why We Do What We Do
Testimonials
Dr. Cliff Olson
Applied Hearing Solutions & Dr. Cliff, Au.D.
Phoenix, AZ
1 location, 4 providers, 356K YouTube subscribers
Live Better Hearing + Balance
Mid-Atlantic
27 locations, 31 providers
Aaron Gonzalez, Owner & Hearing Instrument Specialist
Padgett Hearing Aid Center
Texas
7 locations, 9 providers
Hearing Solutions
Ontario, Canada
19 locations, 30 providers
Scott Weidemeyer, CPA
American Hearing & Audiology
Midwest
22 locations, 28 providers
Susan W. Rawls, Au.D.
Cary Audiology Associates, PLLC
Cary, North Carolina
1 location, 3 providers
Camillus, NY
1 location, 6 providers
“My Vitals Pro has provided key insight into our practice's finances, schedule utilization, and KPIs. The data that MVP presents helps us make important decisions that affect our day to day operations, and help us plan for future changes. One of the biggest advantages of using MVP is that it pulls all of your existing data from the OMS, which means you don't have any extra work to do before seeing your data.
I log into MVP every morning to get a snapshot of how my practice is performing, and from there I can go as deep into the details as I want. I am also excited about the future of MVP since they are constantly making improvements and adding user requested features, which will help us see trends that may be specific to our practice needs.
I'd recommend MVP to any owner or manager in the audiology field. Regardless of how data driven they are or how big their practice is, MVP will paint a clearer picture of how your practice has performed in the past, and help make decisions that affect its future. ”
Warwick, RI
2 locations, 3 providers
Amanda King, Au.D., CCC-A, FAAA
Kampsen Hearing
Tampa, FL
1 location, 2 providers
Kleckner Audiology
Allentown, PA
1 location, 2 providers
Grand Junction, CO
3 locations, 6 providers
Redding, CA
5 locations, 5 providers
Pacific Northwest Audiology Bend, OR & House of Hearing Audiology Clinic Boise, ID
4 locations, 6 providers
Smithfield, NC
1 location, 3 providers
Auburn, IN
1 location, 1 provider
Pittsburgh, CA
3 locations, 4 providers
United States
3 locations, 3 providers
United States
2 locations, 4 providers